Trust and Security

We promote the responsible use of technology and maintain operational resiliency, which is why we’ve implemented controls to safeguard the privacy and security of sensitive customer data. These safeguards are routinely assessed by third parties to ensure continuous adherence to industry standards.


HOW ECHOTWIN AI EARNS YOUR TRUST


↳ Security

The protection of our customer’s data is essential, and we prioritize secure design, data integrity, and operational resiliency for all our products and solutions.


↳ Responsible AI

Our technology enables and accelerates our customers’ work, and we build systems with requirements to perform as intended while promoting societal values and centering on human responsibility.


↳ Compliance

Our entire company relentlessly focuses on adhering to applicable laws, regulations, and industry frameworks, and we vigorously seek certifications to demonstrate our ongoing commitment.


↳ Privacy

EchoTwin AI’s systems protect your cities privacy by taking a privacy-by-design approach. We design and build our products & solutions using proven best practices.


Protecting Your Data

Robust Product Security Protections

Our products and solutions are embedded with advanced security protections, including identity management, a high degree of authentication requirements, and data protection designed into edge software. We also build products using secure software principles and maintain a bug bounty program.


Multi-Layered Infrastructure Security

Our cloud and network infrastructure employs multi-layered security controls, leveraging Amazon Web Services, which is designed for stringent government security requirements and includes advanced encryption, role-based access controls, and the secure configuration of technology assets.


Operational Resiliency

Our Security Operations team continuously monitors our fleet of devices and infrastructure for malicious activity, and we are proud of the operational resiliency that our effectiveness affords us.

AI Ethics

Building Partnerships

We consistently work with private entities, public organizations, and research organizations to explore the intersection of ethical AI.


Risk Management

We've adopted the National Institute of Systems & Technology (NIST) AI Risk Management framework to aid us in the responsible design and development of products & solutions.


Trustworthy AI

We've established an internal Responsible AI Committee to advise our adoption of AI in a way that is mindful of the potential risks involved.